Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun,
Cancun,
Mexico,
77500,
Quintana Roo
-
Next to relaxing sandy beaches
Very good
7.0
7.3
/10
2.1
/5
Loved by guests
Beautiful views
Clean rooms
Friendly staff
Infinity pool
Convenient location
"We loved the location (proximity to airport), exquisite view from our sea facing room, large swimming pool, daily housekeeping services."
Arnab from Canada
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"I had an amazing Jacuzzi room over looking the beach, loved it."
Tony W from Australia
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"The infinity pool is large, clean and refreshing."
Laura
Google
Cyan Cancun Resort & Spa is a 4-star hotel featuring an outdoor swimming pool, a private beach area, and a fitness center. This family-friendly accommodation provides free WiFi throughout the property and includes a bar and restaurant on-site.
Rooms & Amenities
Rooms at Cyan Cancun Resort & Spa are air-conditioned and equipped with a flat-screen TV, desk, wardrobe, and a safety deposit box. Each room features a private entrance, a balcony, and a bathroom with a shower. Selected suites offer sea views.
Dining Options
On-site dining is available at the restaurant, serving a variety of meals. There are nearby options including Casa del Mar, just 300 meters away, and NAVIOS Fusion Mexican Food, located 1 kilometer from the hotel. A continental breakfast is available each morning.
Leisure & Attractions
Cyan Cancun Resort & Spa features leisure facilities such as a hot tub and garden areas. Playa Delfines is located 1 kilometer from the hotel, while Beto Avila Stadium is 13 kilometers away. The hotel provides easy access to local attractions including the Mayan Museum of Cancun, 3 kilometers away.
Services & Location
The property offers a 24-hour front desk, free private parking, and a terrace for guests. The hotel is situated in the Zona Hotelera, known for its all-inclusive resorts and international restaurants. The nearest airport is just 10 kilometers away.
“This beachfront hotel has a family-friendly vibe, with a private beach and an outdoor pool, although some aspects require improvement. The spa and wellness center are pluses, as is the proximity to attractions such as El Rey Mayan ruins; however, reports of maintenance issues and inconsistent service should be considered.”
Sophia TurnerEditorial Director at Spahotels
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Sunset Lagoon View
2 persons
30 m²
1 King-size bed and 1 Sofa bed
Shower
Air conditioning
room details
Quadruple Room Sea View
2 persons
32 m²
2 Double beds
Shower
Air conditioning
room details
King Room Sea View
2 persons
32 m²
1 King-size bed and 1 Sofa bed
Shower
Air conditioning
room details
Junior Suite Ocean View
2 persons
42 m²
1 King-size bed
Shower
Bathtub
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Private beach
Sports & Fitness
Fitness centre
Dining
Restaurant
Bar/ Lounge area
Spa & Leisure
Outdoor swimming pool
Beach access
Spa & wellness centre
Jacuzzi
Room features
Air conditioning
Terrace
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
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Dining Onsite
At Cyan Cancun Resort & Spa, dining options celebrate a blend of local and international cuisines. Guests can indulge in vibrant Mexican flavors, delightful French crepes, and fresh seafood in a family-friendly atmosphere, all while enjoying various dining experiences throughout the day.
Restaurante #1
Mexican and International
Ambiance
Family-friendly setting that welcomes diners with a warm atmosphere, perfect for gatherings.
Key Offerings
Savor exquisite Mexican tacos, fresh seafood, and hearty pizzas among other dishes, all prepared with a focus on quality ingredients.
Reservation
not needed
07:00 - 22:00 daily
CREPERIA CYAN
French
Ambiance
Charming and laid-back, the creperie offers a cozy spot for leisurely lunches and intimate dinners.
Key Offerings
Delight in a variety of fresh, savory, and sweet crepes, showcasing classic French techniques in every bite.
Reservation
not needed
09:00 - 18:00 daily
Location
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Beach
Playa Delfines
1.5
km
Landmark
El Rey Archaeological Zone
1.5
km
Museum
Mayan Museum of Cancun
3.0
km
Landmark
EL REY ruins
1.5
km
Beach
Royal Beach Club
1.0
km
Landmark
Beach
1.3
km
Landmark
View Point
1.5
km
Landmark
Cancun sign
1.6
km
Spa Centre
NIZUC Resort & Spa
1.7
km
Landmark
Mirador playa delfines
1.7
km
Landmark
Iberostar Cancun Golf Course
1.8
km
Golf Course
Golf Club
1.8
km
Landmark
Golf with a view
1.8
km
Landmark
Museo Subacuatico de Arte
2.0
km
Landmark
San Miguelito
2.8
km
Landmark
San Miguelito Archeological Site
2.6
km
Museum
Parque Maya Cancun
3.0
km
Theme Park
Ventura Park Cancun
4.2
km
Museum
MUSA Underwater Museum
3.0
km
Event hall
Oasis Arena
3.5
km
Landmark
Aquaworld
4.1
km
Amusement Park
Wet 'n Wild
4.2
km
Landmark
Extreme Games Cancun
4.3
km
Beach
Playa Ballenas
4.9
km
Beach
Playa - Beach
4.9
km
Landmark
Cancun Golf Club at Pok Ta Pok
5.0
km
Landmark
Avenida Kukulkan
6.4
km
Landmark
Backstage Theatre
5.9
km
Landmark
Museo Sensorial del Tequila
6.4
km
Nearby
Beach
Royal Beach Club
1.1
km
Restaurants
Km 19. 5 Restaurant & Bar Cancun
1.1
km
Blvd. Kukulkan Km 19. 5 Zona Hotelera
Coba International Buffet
660 m
Blvd. Kukulcan Km 19. 5 Lote 50 Zona Hotelera
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Playa Delfines
19 minutes' walk
Vibrant beach known for its stunning turquoise waters and golden sands, ideal for sunbathing and swimming.
El Rey Archaeological Zone
19 minutes' walk
Ancient Mayan ruins featuring well-preserved structures and a chance to see local iguanas sunbathing.
Mayan Museum of Cancun
10-minute drive
Comprehensive exhibits on Mayan culture housed in a striking architectural space, including outdoor archaeological sites.
Ventura Park Cancun
10-minute drive
Family-friendly amusement park offering water rides, ziplining, and arcade games for all ages.
Water Sports at Aquaworld
10-minute drive
Variety of thrilling water activities including jet skiing and parasailing with rental services available.
Yoga on the Beach
15 minutes walking
Relaxing beach yoga sessions available; check local schedules for classes and instructor details.
Coba International Buffet
8 minutes' walk
Casual dining with an extensive buffet featuring local and international dishes; great for families.
Km 19.5 Restaurant & Bar Cancun
14 minutes' walk
Serves fresh seafood and Mexican specialties with ocean views; ideal for a relaxing dinner.
Backstage Theatre
15-minute drive
Popular venue for live shows and concerts; features a lively atmosphere, suitable for all ages.
Oasis Arena
10-minute drive
Open-air arena hosting concerts and cultural events, offering a vibrant night out.
Getting around
City Centre
Cancun21 min
·
14.0
km
Airports
Cancun International Airport (CUN)22 min
·
14.2
km
Isla Mujeres, Quintana Roo (ISJ)56 min
·
36.7
km
Reviews and Ratings
Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.0
7.0/10 based on 3132 reviews
Sophia
United Kingdom,
February
2025
6.2/10
Overall, my stay at the hotel was quite mixed. While the location provided some stunning views and was close to the airport, I found it a bit inconvenient being far from the main area of restaurants and entertainment. The rooms were comfortable, but unfortunately, I dealt with hot water issues and I was disappointed that my sea view room wasn't ready until the next day. The service had its ups and downs, with friendly staff but some issues during check-in. All things considered, it felt like a decent value for money, but I would have expected a bit more for the price.
Rooms
6.0
The rooms were comfortable; however, I experienced significant inconvenience due to a lack of hot water for a few days. The change to a sea view room came a day late, which was frustrating.
Service
7.0
The service had its highlights-many interactions were handled well, particularly by a friendly elderly receptionist. However, the pricing on taxis felt inflated since they seemed to have an agreement with local drivers.
Location
6.0
The hotel is positioned at the end of the hotel zone, offering breathtaking views but limited options for food and snacks. It's a bit too far from the main dining and nightlife spots in Cancun.
Dining
5.0
Dining options were somewhat limited, and while a few places were next door, I wish the hotel itself offered breakfast, especially considering the price.
Facilities
7.0
The hotel had decent facilities, but nothing stood out as particularly remarkable during my stay.
Stunning views
Hot water issues
Lily
United Kingdom,
February
2025
6.8/10
I had a pleasant stay at the hotel, enjoying the beautiful sea view room that surprisingly exceeded my expectations for the price. While the rooms were very basic and lacked flair, the location was perfect, right on the beach and convenient for getting around. However, I felt that the service took a step back after we completed our payments, and I wish breakfast options had been included at that price.
Rooms
7.0
The sea view room was reasonably priced, exceeding my expectations despite being very basic and somewhat tasteless.
Service
6.0
The service was friendly and helpful, but it felt different after we had paid for everything.
Location
9.0
The hotel is right on the beach and is perfect for beach lovers, with quick access to other spots nearby.
Dining
5.0
I found the dining options to be lacking, especially since breakfast wasn't included and felt necessary given the price.
Facilities
7.0
The facilities were decent, though I expected more amenities considering the hotel's category.
Dominic
United Kingdom,
February
2025
6.0/10
The hotel offers a lovely view of the pool and sea, but I found the noise from the surrounding area to be a bit bothersome. While the room was spacious and had great sights, the lack of amenities like a coffee maker and microwave was disappointing. Service could use improvement, particularly in providing more helpful information. Overall, it was a decent stay but not without its drawbacks.
Rooms
7.0
My room was a good size and boasted a beautiful view of the pool and sea. However, I struggled with getting hot water for long, and the absence of a coffee maker and microwave was quite inconvenient.
Service
5.0
Service was somewhat lacking; I felt they could have been more helpful, especially when I was told it was the only room left without exploring more options. The friendliness was there, but overall assistance was not as good as I hoped.
Location
6.0
The hotel is situated in a noisy area, which detracted from the overall experience. It's also quite far from the main area of restaurants and clubs in Cancun, making it less convenient for dining out.
Dining
Facilities
6.0
The amenities were not as extensive as I expected for a spa hotel, and I would have appreciated more in-room comforts like a coffee maker and microwave.
Sophia
United Kingdom,
December
2024
7.6/10
I had a pleasant stay overall. The rooms were spacious and boasted stunning views of the pool and sea, which made my mornings very enjoyable. While the location was peaceful, being at the end of the hotel zone meant fewer dining options nearby, which was somewhat inconvenient. The service had its ups and downs, but the friendly atmosphere made up for it. I definitely appreciated the value for money during my visit.
Rooms
8.0
The rooms were a good size and had a beautiful view of the pool and sea. The large double bed was comfortable, though there was a minor issue with some maintenance before my arrival.
Service
6.0
While the elderly female receptionist was not very helpful during check-in and check-out, other staff members I encountered were quite friendly and accommodating.
Location
7.0
The hotel is at the end of the hotel zone, offering a quiet atmosphere but limiting options for food and snacks. However, it's conveniently located near a bus stop for easy access to main attractions.
Dining
8.0
I enjoyed breakfast at the hotel next door, where the options were delicious, especially the traditional bread.
Facilities
9.0
The facilities were well-kept and added to a relaxing experience. The pool area was particularly enjoyable.
Oliver
United Kingdom,
November
2024
7.4/10
Overall, my stay at the hotel was enjoyable, particularly due to the beautiful views from the spacious room. The staff were responsive and eager to help, but the service could be inconsistent at times. While the location was convenient, being close to the beach and nearby amenities, it felt a bit far from the main entertainment areas. I also missed having breakfast options available on-site, which I believe would really enhance the experience.
Rooms
9.0
The room was bright and spacious with a lovely balcony overlooking the pool and sea, making it a peaceful retreat during my stay.
Service
7.0
The staff were genuinely kind and responsive, although at times they seemed overwhelmed and unable to provide the help I needed.
Location
8.0
The hotel is conveniently located right by the beach and near a supermarket, but it is a bit of a trek to reach the main areas with restaurants and nightlife.
Dining
6.0
Dining options were predominantly at the hotel next door, which was convenient, but I would have preferred more variety directly available at the hotel, especially for breakfast.
Facilities
7.0
While the pool area was well-kept and a good place to relax, I found the lack of certain amenities within the room, like a coffee maker or microwave, to be a drawback.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
is available in for free.
Pets
Pets are not allowed.
Number of rooms:
115
FAQs
About Cyan Cancun Resort & Spa
What are the nearest attractions to Cyan Cancun Resort & Spa?
Nearby attractions include Playa Delfines (1 km), San Miguelito Beach (3 km), and Coco Bongo (10 km).
How far is Cyan Cancun Resort & Spa from Cancun International Airport?
The hotel is located 10 km from Cancun International Airport, approximately a 20-minute drive.
What are the check-in and check-out times at Cyan Cancun Resort & Spa?
Check-in is at 15:00 and check-out is by 12:00.
What dining options are available on-site at Cyan Cancun Resort & Spa?
The hotel features an on-site restaurant that serves a variety of dishes, including French cuisine.
Is parking available at Cyan Cancun Resort & Spa?
Free private parking is available on-site without the need for a reservation.
What recreational facilities does Cyan Cancun Resort & Spa offer?
Guests can enjoy the outdoor swimming pool, hot tub, and private beach access.
What amenities are included in the rooms at Cyan Cancun Resort & Spa?
Rooms feature air conditioning, a flat-screen TV, a safety deposit box, a desk, and a private bathroom with a shower.
Which languages are spoken by the staff at Cyan Cancun Resort & Spa?
The staff at the hotel speaks English and Spanish.
What fitness facilities are available at Cyan Cancun Resort & Spa?
The hotel includes a fitness center for guest use.
How far is Cyan Cancun Resort & Spa from the beach?
The hotel is located just a one-minute walk from the beach.